• Terms of Use


    Welcome to rolthys.com and www.rolthys.com ("Site"). By accessing or using this Site, you agree to be bound by these Terms of Use ("Terms"). These terms govern your interaction with our sustainable footwear and accessories platform, including browsing eco-friendly products, making purchases, and engaging with our content. Please read them carefully before proceeding.


    Use of the Site

    This Site is designed for conscious consumers seeking environmentally responsible footwear and handbags. You may not: (1) use automated bots to extract product specifications or sustainability data (critical for protecting our proprietary eco-designs), (2) commercially exploit water-resistant technologies featured in our products, or (3) attempt to reverse-engineer our washable material compositions. Unauthorized activities may result in immediate account termination and legal action to protect our sustainable innovations. We reserve the right to restrict access to users who violate these provisions, particularly those attempting to misuse our patented comfort technologies.


    Intellectual Property

    All content on this Site—including product designs, sustainable material descriptions, eco-certification badges, and comfort technology explanations—are protected intellectual property of rolthys.com. This encompasses our unique washable footwear systems, ergonomic sole designs, and recycled material compositions that define our brand. Unauthorized reproduction, modification, or commercial use of any content is strictly prohibited and may violate copyright, trademark, and patent laws. Special notice applies to our proprietary water-resistant treatments and odor-control technologies developed specifically for sustainable performance footwear.


    Product Information

    We meticulously detail our products' sustainable attributes, including material origins (e.g., recycled rubber content), water resistance capabilities, and care instructions for washable items. While we strive for accuracy, some specifications—particularly regarding biodegradability timelines or exact recycled material percentages—may require periodic updates as we enhance our sustainability practices. We reserve the right to correct such environmental claims and may cancel orders if significant discrepancies are found, issuing full refunds when necessary to maintain transparency with our eco-conscious customers.


    Orders & Shipping

    To ensure responsible inventory management of our sustainable products, we may limit quantities per style (particularly for limited-edition eco-collections). All orders undergo verification to prevent commercial resale of our ethically-produced items. Processing typically takes 5-7 business days as we carefully package orders using our biodegradable materials. Ground shipping then requires 10-15 business days for domestic deliveries and 15-25 business days for international shipments, reflecting our carbon-neutral shipping partnerships. Expedited options are available but may involve higher environmental impact.


    Returns & Exchanges

    We accept returns within 21 days of delivery for unworn, unwashed items in original packaging with all sustainability tags attached—this extended period accounts for our customers' thoughtful consideration of sustainable purchases. Return shipping is the customer's responsibility, and we recommend using carbon-offset return services. Exchanges are subject to availability in our small-batch production system. Final sale items (marked as such) cannot be returned due to their ultra-limited nature. Refunds are processed within 14 business days after we verify the returned item meets our stringent quality and sustainability standards.


    Third-Party Links

    The Site may link to sustainability certification organizations, ethical manufacturing partners, or environmental initiatives we support. These external resources are provided for informational purposes about our eco-commitments but operate independently. We disclaim responsibility for their content, verification processes, or security practices. When engaging with third parties through our Site (e.g., clicking a material supplier's certification), we recommend reviewing their policies regarding environmental claims and data handling.


    Disclaimer

    The Site and its sustainable product information are provided "as is" without warranties. While we rigorously test our products' eco-claims (water resistance, washability, etc.), we cannot guarantee: (1) identical performance across all environmental conditions, (2) permanent availability of specific recycled materials, or (3) that local recycling facilities will accept all components of worn-out products. Customers assume responsibility for proper care and end-of-life disposal of our items according to provided sustainability guidelines.


    Limitation of Liability

    To the fullest extent permitted by law, rolthys.com shall not be liable for: (1) delays caused by our carbon-reduction shipping protocols, (2) variations in natural material appearances inherent to sustainable production, (3) damages from improper care of washable products contrary to our instructions, or (4) third-party interpretations of our sustainability claims. This limitation is essential as we pioneer innovative eco-materials with unique performance characteristics that may differ from conventional footwear expectations.


    Changes to Terms

    We may update these Terms to reflect advancements in sustainable manufacturing, changes in environmental regulations affecting our products, or improvements to our ethical business practices. Significant modifications—particularly those affecting our material sourcing policies or product lifecycle commitments—will be prominently displayed on the Site with a 30-day notice period before taking effect. Continued use after implementation constitutes acceptance of revised terms, allowing our community to grow alongside our sustainability mission.

    For any questions regarding these Terms, please contact us at: [email protected]